KPI’s must be quantifiable, they must lead to the success of a business, and they must meet the vision or goals of a business.
If your organisation has set KPI’s, and is still not performing as expected, then perhaps following need to be assessed:
1. How are the KPI’s communicated to employees?
2. Is upper level management setting a good example by meeting the set
3. Is there enough trust and cooperation within your organisation for the
employees to genuinely desire to work towards the set KPI’s?
4. Is there a connection between the KPI’s and the employee’s personal
goals and vision for their career or life?
5. Are employees treated equally when they meet the KPI’s?
Now that are midway into 2013, re-evaluate your KPI’s and ensure that the above have also been taken into consideration. This will not only ensure that all employees are on board with the KPI’s and are aligned with your business vision, but that your employees are also able to be aligned with their own career goals and vision - which will, ultimately lead to a higher level of performance and employee engagement.